Changelog

What's new in Insulin.

Releases across agents, jobs, knowledge bases, channels, the agent marketplace, custom apps, and the inbox. Updated weekly.

Mails is a real mail client now. A mirror plane keeps every message in step with Gmail — Inbox, Starred, Sent and Drafts, with star and read state syncing both ways and drafts listed live from the provider — and it runs with no model calls at all. Reply drafting became opt-in: nothing is drafted until you write a rule, so a workspace with no rules spends nothing on an incoming email, where every message previously cost a classify and a tag call. Inbox
Rules gain a Preview. It runs the rule as written against one event, end to end, and narrates each step — interpret, find a sample, run — so you can see what the rule will actually do before saving it. First it checks what the rule needs against the workspace (model, mailbox, CRM, Slack, each context source) and lists every missing piece with a link to where it is fixed. Save runs the same checks and refuses on the same grounds, so a rule missing a piece is never saved. Inbox

A job run keeps a full tool-call transcript now — which tools ran, in what order, what each returned, and how long it took — so a scheduled or on-demand run is more than its final answer, and a run that failed shows how far it got. Chat keeps the same detail across a reload instead of losing it. Organization agents can also reach Suger’s own data over MCP. Jobs Agents
Custom apps keep a version history. Every save that changes code snapshots a version, and the App Builder gains a History dialog to list, preview, and restore one — a restore re-runs the full save pipeline, safety review and compilation included, rather than writing old code straight back, and a save that lands while you are restoring is reported instead of silently overwritten. Read-only roles can browse the history without the restore action. Custom apps
Custom apps can use durable key-value storage. The capability was already built, but nothing backed it in production, so an app that imported it failed outright by design. Apps also meter their own capability use against per-app quotas and budgets, degrading gracefully as one is reached, and a run now reports its own runtime failures and records which credentials it used.
Inbox rules can fire on Suger’s own marketplace events — co-sell referrals, entitlements, offers, and billing — not only on inbound mail or a CRM stage change. A stalled-referral sweep raises an event for deals that have gone quiet on the partner side, so a rule can follow one up without anybody watching for it. Inbox
Changing a knowledge base’s embedding model no longer leaves it stuck reindexing. Documents are also scanned for personal data and secrets as they are ingested, and the Data Export task drop-down under Settings is clickable again. Knowledge base

Goals now run as jobs — a goal and the jobs an agent creates render as one card in the chat transcript, with a drawer showing the round-by-round timeline. A running goal can be steered from there, including redirecting its objective, or cancelled outright. Jobs Agents
Inbox rules can now write to Dynamics 365 as well as Salesforce and HubSpot, on new Dataverse write actions, so a rule that updates a deal or logs a note behaves the same across all three. Every CRM write records who made it and when. Inbox
Inbox now records why a rule did not fire, not only why one did, so a rule that never matched can be explained rather than guessed at. A drafted reply shows the knowledge-base passages it was grounded in, and the sender panel says whether the person is an existing customer.
Custom apps declare their own server-side procedures, compiled into the app and dispatched to Suger data and your connected integrations, replacing the shared dispatch endpoint. The App Builder’s model picker also offers the Suger-hosted model for personal apps — the model a run would already have used, which the picker had been hiding. Custom apps
Fixed the Jobs window crashing on load in sessions with the chat window open, App Builder chat getting stuck once a thread ran long, the Stop Browser button leaving a browser stuck in its running state, and Git terminal tabs rendering each other’s output. A Gmail draft that fails now reports what actually went wrong, and Gmail writes no longer time out.

Custom apps now run in a sandboxed runtime with their own database and connected integrations, so an app can store its own data and call third-party services directly. Custom apps
A scheduled job can now write its result back into a knowledge base file, so what one run produces is available to the runs and agents that follow. Jobs
Added document preview for organization knowledge bases, and stopped completed plans from showing a running spinner after they finish. Knowledge bases

Knowledge base syncing now reports accurate indexed and total counts as it runs, and you can bulk-import an entire website into a knowledge base. Knowledge bases
Long-running agent goals now stream their output live, and can be steered or cancelled while they run. Agents
Added an AI model section to account settings that shows which model providers are connected and warns when none is connected — the Inbox can't classify mail or draft replies until one is.
Custom apps gained shareable deep links and correct desktop names, alongside a bundle of bug fixes.
Fixed organization-channel notifications, multi-knowledge-base channels, channel pickers, MCP tool visibility, and a sub-thread panel that opened itself when sending to a channel.

Put agent-initiated Slack messages behind an approval gate, so nothing is sent on your behalf without a human confirming it. Agents
Surfaced how jobs, channels, and apps relate to each other, so it is clear what a scheduled run will touch. Jobs
Added an organization-admin Sandboxes page.
Fixed integration visibility, knowledge bases that could stick in reindexing, and a hang on the /clear command. Knowledge bases

Released the Inbox app, with a rebuilt interface and full email support. Inbox App
Unified the job detail page and added a runs table, so every past execution of a job is visible in one place. Jobs
Fixed disabled cron schedules that could still fire.
Scoped unread tracking to organization-level channels, and desktop windows now re-fit when the viewport is resized. Channels

Added integration-introspection tools, so an agent can list the integrations available to it, inspect one, and check its connection before acting. Agents
Added a download button to every renderer in the Preview app.
Fixed connecting integrations that do not use OAuth.

Added organization-level knowledge base connectors for GitHub and Google Drive, with sync status visible per connector and per document. Knowledge bases
Extended the Email app with a Salesforce trigger and Outlook as a source. Inbox App

Fixed currency amounts being reformatted as mathematical notation in chat. Chat

Added organization-level agents and skills to the agent marketplace, so one install can serve a whole team. Marketplace
Hardened the desktop window manager — snapping, focus, persistence, minimize, and windows inside windows.
Added a Finder-style file explorer with third-party sources including Google Drive.
Added an organization-level sandbox pool for agent automation runs. Jobs

Released the first version of the Email app — an AI inbox that reads your Gmail, classifies and routes each message, and drafts replies in your own voice. Inbox App
Added a sub-threads sidebar with a Recents list, automatically generated thread titles, and synced unread badges.
Unified one-shot jobs and cron- and event-triggered automations behind a single Jobs model. Jobs
Gave organization-owned agents read-only access to the organization's connected integrations, and added user-level Salesforce and HubSpot connections.

Added knowledge bases, so agents can answer from your own documents. Knowledge bases
Added fuzzy search across agent and channel names, descriptions, and message history.
Merged the viewer apps into one Preview app, which now renders xlsx and docx alongside the existing formats.
Unified the model provider layer behind a single interface.
Fixed Gemini model parsing, hidden thinking messages, and the chat scroll-to-bottom button.

Agents now fail loudly when a model is unreachable, instead of appearing to stall.
Fixed the file viewer in sub-threads and for images, PDFs, and HTML.
Fixed the integration card menu in the desktop app.

Reworked skills and added support for installing them from the marketplace. Marketplace
Fixed image handling in tool results.

Want to see what's coming next?

Talk to our team about how Insulin fits the way your teams already work.

Schedule a Demo Contact Us